FAQJargon free answers
If you are unable to find the answers to your questions below, please contact us.
Can you do the artwork for me?
Yes, no problem, we can get the artwork created and supply a proof to you for your approval, prior to any production.
Can I buy plain labels?
Yes all of our stocked labels are plain. They are available on a next day delivery for orders received before 3pm, if you require them as a bespoke item contact us for a quote and current lead time.
Do you sell labels?
Yes, we supply all kinds of labels: direct thermal labels, thermal transfer labels, laser label sheets and integrated label sheets. You think of a label and we probably supply it!
Can I have several designs produced together?
No problem, just let us know the quantities required and we can supply a competitive quotation for you. Free of charge and with no obligation.
How fast can you deliver?
All stock items can be delivered next day. With Bespoke products, lead times can vary. We work to your deadlines to ensure you do not run out of stock. Contact us now to get the best lead time and price.
Can you hold these in stock?
Our plain stock forms are always in stock, we pride ourselves in never running out, never letting our customers down. We can also store bespoke items on behalf of our customers.
What’s the minimum/maximum I can buy?
The minimum order quantity is one box, (1000 sheets of integrated forms or 500 sheets of laser labels), the maximum is up to you – we never turn orders away, we will always work with you, to get the stock you need, when you need it.
Can I collect?
Yes of course, you will save money on delivery charges. There is a collection option in our ‘Shop Online’ area.
How can I pay?
We welcome payments by major credit or debit cards, Paypal or bank transfer. All of our transactions are processed using PCI software.
What are your account terms?
If a credit account is approved, after satisfactory credit searches have been carried out, our terms are 30 days from month end of invoice date. First orders are on a pro forma basis.
Can I have an account with you?
We would carry out credit searches, once these are satisfactory we can set up accounts subject to our Terms and Conditions. We will notify you once the searches are complete.
Can I test some?
Yes of course, just click request samples and we will be happy to send samples of the forms you require to ‘try before you buy’ completely free of charge.
Can you print over the patch on the reverse?
Yes, we can overprint all over the reverse, contact us today to get a competitive quotation.
Can I order these forms if I do not have a registered business?
That’s no problem at all. We have to add VAT to the prices but you don’t have to be a registered business to order them.
Do I have to have an account with you to order?
No, our online shop is available to anyone, you can pay via major debit or credit cards, Pay Pal, or bank transfer.
If I need more than one type of form, can I still take discount for ordering more boxes?
We will always be happy to look at offering the volume discount rates when ordering multiple types of forms. Just get in touch to tell us what you need.
Will you always have the forms I need in stock?
If you require plain stock forms from our online shop, yes. We are constantly monitoring and forecasting usage of our stock forms to ensure we never run out, there is always stock available. There will be a lead time to have any bespoke forms made.
Can you get urgent deliveries to me if I run out?
Yes definitely, we offer a next day delivery service as standard, we can also upgrade to a before 10am or 12am if necessary. Saturday’s are also available as a delivery option.
Why do the forms get cheaper if I have more?
Economies of scale. The more you order, the lower the unit price. We do our very best to be as competitively priced as we can, across the range of products.
Can you make the integrated label smaller/larger/somewhere else on the page?
If you are unable to find what you are looking for in our stock range, we can make a bespoke form to suit your requirements. Contact us today for a competitive quotation.
Can you advise me on the best forms to use?
Definitely. Contact us today, we can quickly help you find the right form for your requirements.
Do other companies like me use these forms?
Integrated labels are very popular among most eCommerce companies. We supply sole traders right the way through to well known high street names such as Boots, Boden, Joules and Superdry, so you are in safe hands using Forms Plus.
Can I just order and pay over the telephone?
Yes, we accept major debit and credit card payments over the telephone. It’s a secure, fast and efficient way of ordering.
Can you process a monthly/weekly order?
We offer this service for a lot of customers. It avoids you running out of stock. We can phone/email you as a gentle reminder to check on your stocks, you decide how many forms you require, we do the rest for you. Your goods will then be delivered the next day.
Can you personalise the stock forms?
Yes we can easily personalise any of the plain stock forms for you. Contact us today to talk through your requirements.