Facebook turns messenger into a shopping platform.

Written: September 14, 2015

Facebook last week formed partnerships with two retailers — online apparel site Everlane and flash sale site Zulily — to let them use its messenger platform as a customer service tool.

Through integration with ZenDesk, retailers can have “personal, real-time conversations,” with customers through the standalone messaging app, according to Facebook.

By using the instant messaging app, retailers will be able to connect with customers, sending personalised updates on order confirmation, shipping delivery times and receipt confirmation.

The chat service will allow online stores to be available to customers in a more “personal way”, offering retailers the opportunity to increase sales as they will be able to provide an interactive service tailored to the customer.

Retailers will be able to keep their service personalised with our bespoke integrated labels.

We have years’ of experience helping large retailers and small businesses make the most of their integrated labels. Let us assist you in personalising your multi-functional documents and increase the awareness of your brand.

 
 

Our Services

Let us help you

Online Shop

We offer instant 'off the shelf' supplies of our plain stock forms. Our products are produced on 'White 90gsm PEFC preprint paper'. We also supply samples for you to try before you buy.

More

We have vast experience in helping our clients make the most of Integrated Label Forms. An Integrated Label Form is a multi-functional document that can reduce the amount of pieces needed in a parcel.

More

Contact

Our expert team of knowledgeable and friendly staff are ready to reply to your needs straight away and help you achieve the maximum from your business. Click here and improve your business today.

More